Information

Product Recall

At RTS First Aid Supplies, we are committed to providing our customers with only the highest quality first aid products. In the rare event that a product recall becomes necessary, we take immediate action to inform our customers and provide guidance on the next steps.

Current Recalls

• There are currently no product recalls.

Recall Procedure

1. Notification: Customers will receive an email and a direct phone call to inform them of the recall if contact information has been provided.
   
2. Return Instructions: Clear instructions on how to return the recalled product will be provided.
   
3. Replacement or Refund: You can choose to receive a replacement product or a full refund.

For any questions or concerns regarding product recalls, please do not hesitate to contact our customer service team at 9465 1050 or shop@rtsfirstaidsupplies.com.au. Your safety is our utmost priority, and we are here to ensure that you have reliable and effective first aid solutions at all times.